Fix Vault

FixVault is a modern, internal troubleshooting and solution-sharing web application built to help support teams manage and resolve common issues across inhouse POS systems and office IT environments. It serves as a centralized knowledge base where your team can quickly document problems, share solutions, and collaborate on resolving technical issues—making support operations faster, more efficient, and consistent across your organization.

Core Functionality

✅ Issue Documentation - Easily capture, document, and categorize common problems with detailed solutions.

✅ Quick Search - Instantly find relevant solutions across your growing knowledge base.

✅ Team Collaboration - Share insights, best practices, and solutions with your entire support team.

✅ Solution Repository - Build a comprehensive, searchable knowledge base that grows over time.

Specialized Support

✅ POS System Support - Dedicated troubleshooting capabilities for point-of-sale systems.

✅ IT Infrastructure Support - Track and resolve office IT and general infrastructure issues.

Advanced Capabilities

✅ AI-Powered Insights - Integrated Google Generative AI support for intelligent problem analysis.

✅ Secure Access - Cloudflare Turnstile CAPTCHA for bot protection.

✅ Dark/Light Mode - Comfortable viewing with theme switching via Next-themes.

✅ Responsive Design - Works seamlessly on desktop and mobile devices.

✅ Rich Text Editing - TipTap editor with formatting, links, images, and text styling.

✅ Visual Analytics - Charts and graphs via Recharts for tracking support metrics.

✅ QR Code Support - QR code generation and scanning capabilities (html5-qrcode).

✅ PDF Export - Generate downloadable PDF reports of solutions.

✅ Push Notifications - Real-time alerts for team collaboration (Web Push API).

✅ PWA Support - Progressive Web App capabilities for offline access.